We're Here to Help
Real humans, fast responses. Choose the best way to reach us below.
Live Chat Support
FastestChat with our team directly from your dashboard. Average response time under 2 hours.
Open DashboardEmail Support
All PlansSend us a detailed message and we'll get back to you within 24 hours on any plan.
[email protected]Security Issues
Responsible DisclosureFound a vulnerability? Please report it responsibly. We take security very seriously.
[email protected]Support Hours
Monday – Friday: 8am – 8pm UTC · Weekends: 10am – 6pm UTC · Enterprise: 24/7
< 2 hours
Live Chat · Avg. response
< 24 hours
Email · All plans
98.7%
Resolution · First contact
Common Questions
What is your average support response time?
Live chat: under 2 hours. Email: within 24 hours. Enterprise plans include priority SLA with a 1-hour guarantee.
I can't access my dashboard — what do I do?
Email [email protected] with your account email. We'll restore access within 1 hour.
How do I cancel my subscription?
You can cancel instantly from your dashboard under Settings → Billing. Your agent stays active until the end of your billing period.
Do you offer refunds?
Yes — all plans include a 30-day money-back guarantee. No questions asked. Email [email protected] to request one.